social media giant in india Twitter Grievance Officer A day after Dharmendra Chatur resigned from the post of Twitter India its Global Legal Policy Director Jeremy Kessel has been appointed as Grievance Officer. just a few weeks ago Twitter had appointed Dharmendra Chatur but he resigned on Sunday.
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Twitter has been reprimanded
On Sunday, Twitter India also removed the name of complaints officer Dharmendra Chatur from its website. It is necessary to do this according to the new IT rules of India. Twitter India (Twitter IndiaThese changes are taking place at a time when there is a fierce dispute between Twitter and the Government of India regarding the new IT rules. The central government has reprimanded the social media company Twitter for not following the new IT rules.
Grievance Officer required
According to the new IT rule implemented in India from May 25, social media companies are required to set up a grievance redressal mechanism for redressal of complaints of users or victims. The IT rule states that all important social media companies with more than 50 lakh users shall appoint a grievance officer to deal with such complaints and share the names and contact details of such officers. Appointment of a new Grievance Officer has been made mandatory in the new IT Rules. According to the new IT rules, only an Indian citizen should be appointed to this post.
IT rule compliance
There is no clear information about why Dharmendra Chatur has resigned. According to the new IT rules of the Central Government, information about how the grievance officer can be contacted should also be on the website. Twitter India, in its reply to the final notice sent by the government on June 5, had said it would comply with the new IT norms and share the details of the Chief Grievance Officer.
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